SHIPPING POLICY
Last Updated: 09/09/2026
At XYBLENOX SERVICES PRIVATE LIMITED, we aim to provide a smooth and reliable delivery experience. This Shipping Policy explains how orders placed through https://xyblenox.com/ are processed and delivered.
1. Shipping Coverage
We currently deliver orders across India, subject to courier serviceability for the provided PIN code.
Available shipping options and applicable charges, if any, will be displayed during checkout.
2. Order Processing
Orders are generally processed within 1–2 working days after successful order confirmation.
Processing Delays
Processing may take longer during:
- Sales
- Festivals
- Public holidays
- High order volumes
Once your order is dispatched, tracking information will be shared through the available communication channels.
3. Delivery Time
Estimated delivery time after dispatch is generally:
Metro & Major Cities
3–5 working days
Other Locations
5–7 working days
Remote Areas
7–10 working days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, operational issues, or circumstances beyond our control.
4. Shipping Charges
Applicable shipping charges, if any, will be calculated and displayed at checkout before you complete your purchase.
Free Shipping
Any free-shipping offer will be subject to the terms mentioned on the Website or applicable promotional offer.
5. Order Tracking
Once your order is shipped, tracking details may be shared through:
- SMS
- Other available communication channels
Tracking information may take some time to become active after dispatch.
6. Delivery Delays
While we make reasonable efforts to deliver orders within the estimated timeline, delays may occur because of:
- Courier partner delays
- Weather or natural events
- Public holidays
- Incorrect or incomplete address
- Remote location
- Unforeseen logistical issues
If your order is significantly delayed, please contact our support team.
7. Incorrect Address & Failed Delivery
Customers are responsible for providing accurate:
Delivery Information
- Name
- Mobile number
- Complete delivery address
- PIN code
We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Returned Shipments
If a shipment is returned to us due to repeated failed delivery attempts, re-shipping may be subject to additional shipping charges.
8. Damaged or Tampered Package
If you receive a package that appears damaged, opened, or tampered with, please contact us as soon as possible.
For Verification
Where possible, retain the packaging and provide:
- Clear photographs of the package
- Photographs of the products received
- Unboxing video, if available
This information may help us investigate the issue with the courier partner.
9. International Shipping
Currently, we do not offer international shipping.
All orders are delivered only within India.
10. Contact Us
For shipping-related questions, contact:
XYBLENOX SERVICES PRIVATE LIMITED
Address: Office No. 410, 4th Floor, Jaina Tower-2, Plot No. 6, District Center, Janakpuri C-4, West Delhi, New Delhi, Delhi, India – 110058
Phone: +91-9109-292-702
Email: xyblenoxservices@gmail.com
Website: https://xyblenox.com/
The orders for the user are shipped through registered domestic courier companies and/or speed post only. Order are shipped within 7 to 15 days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to courier company / post office norms. Platform Owner shall not be liable for any delay in delivery by the courier company / postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery of our services will be confirmed on your email ID as specified at the time of registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable. For any issues in utilizing our services you may contact our helpdesk on info@xyblenox.com