PRIVACY POLICY
Last Updated: 09/09/2026
Welcome to https://xyblenox.com/ (“Website”), operated by XYBLENOX SERVICES PRIVATE LIMITED (“Company”, “we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, applicable provisions of the Information Technology Act, 2000, and applicable consumer protection and e-commerce laws.
By using our Website or purchasing our products, you acknowledge this Privacy Policy.
1. Information We Collect
We may collect:
- Name, email address and mobile number
- Billing and shipping address
- Account/login information
- Order, payment and transaction details
- Product preferences and shopping activity
- Information provided through customer support
- IP address, browser, device and Website usage information
- Cookies and similar tracking information
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Process payments, returns and refunds
- Provide customer support
- Send order and delivery updates
- Improve our Website, products and services
- Prevent fraud and unauthorised activities
- Send promotional communications where permitted
- Comply with applicable legal requirements
3. Payment Information
Payments may be processed through secure third-party payment gateways. We do not intentionally store complete debit/credit card numbers or CVV details on our own servers.
Payment providers may process your information according to their own privacy policies.
4. Sharing of Information
We may share necessary information with trusted:
- Payment gateways
- Courier and logistics partners
- Website/technology providers
- Email, SMS and communication providers
- Analytics and advertising providers
- Customer support providers
We may also disclose information where required by law, court order, government authority or law-enforcement agency.
We do not sell your personal information as a standalone database.
5. Cookies & Analytics
We may use cookies, Google Analytics, Meta Pixel and similar technologies to operate the Website, remember preferences, analyse traffic and measure advertising performance.
You can manage cookies through your browser settings, although disabling them may affect some Website features.
6. Data Security & Retention
We use reasonable technical and organisational measures to protect your information from unauthorised access, misuse, loss or disclosure.
We retain information only for as long as reasonably necessary for order processing, customer service, legal, tax, accounting, fraud prevention and other legitimate business requirements.
7. Your Rights
Subject to applicable law, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of information where applicable
- Withdrawal of consent where processing is based on consent
- Opt-out from promotional communications
For privacy-related requests, contact us at xyblenoxservices@gmail.com.
8. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their respective privacy policies.
9. Policy Updates
We may update this Privacy Policy from time to time due to changes in our business, Website, technology or applicable laws. The updated version will be published on this page with a revised “Last Updated” date.
10. Contact Us
XYBLENOX SERVICES PRIVATE LIMITED
Address: Office No. 410, 4th Floor, Jaina Tower-2, Plot No. 6, District Center, Janakpuri C-4, West Delhi, New Delhi, Delhi, India – 110058
Phone: +91-9109-292-702
Email: xyblenoxservices@gmail.com
Website: https://xyblenox.com/